Delivery & returns
From checkout
to your kitchen.
A little clarity before your order arrives. Find shipping estimates, tracking guidance, and the steps for requesting a return.
Here's what to expect ↘
Clear details. Helpful support.
Standard US shipping
Free at $20+$8 for orders under $20. Threshold applies after discounts and before taxes.
Processing + delivery
1–3 + 7–15Business days: processing, then estimated delivery. Dates are estimates, not guarantees.
Return requests
Within 30 daysContact us within 30 days of delivery. Eligibility and approval requirements apply.
Good to know
Your order, step by step.
Shipping & delivery
We ship to eligible addresses in the United States. International shipping is not available at this time. Orders typically process in 1–3 business days after successful payment. Estimated delivery is 7–15 business days after processing.
Standard shipping is $8 for orders under $20, and free for orders of $20 or more after discounts and before taxes. Your final rate appears at checkout. Some products ship directly from third-party fulfillment partners; items may arrive in separate packages.
How do I track my order?
Tracking is sent to the contact information provided at checkout when it becomes available. Updates may take 2–5 business days after a shipping confirmation is issued.
If your order is delayed, check the tracking and delivery address, then contact us with your order number.
How do I request a return?
- Contact us within 30 days of delivery with your order number or proof of purchase.
- Eligible items must be unused, in their original condition, with original packaging and accessories.
- Wait for approval and the correct return instructions before sending your item.
Customers normally pay return shipping unless an item arrived damaged, defective, or incorrect. Original shipping charges are nonrefundable. Certain products are not returnable.
When will I receive my refund?
Approved refunds are sent to the original payment method within 10 business days after the return is received and inspected. Your bank may need additional time.
Something arrived damaged or incorrect?
Contact us as soon as possible with your order number and clear photos or videos of the issue. Keep the item and packaging while we review it. We will advise on an appropriate solution.
Can I change or cancel my order?
Contact us promptly. Changes or cancellations cannot be guaranteed once processing or supplier fulfillment has begun.
A real question deserves a clear answer
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with your order?
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